Terms & Conditions

Welcome to My Tika (“we”, “us”, “our”). By accessing or using our online vaccine booking service through our website or mobile application (“Service”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
If you do not agree with these Terms, please do not use the Service.

Eligibility

To use our Service, you must:

• • Be of legal age as per your country's laws or have parental/guardian consent if required.
• • Provide accurate and truthful personal and medical information.
• • Use the Service only for lawful purposes.

Booking Appointments

• • Users may book appointments for vaccination at designated centers through our platform.
• • Availability of time slots and vaccine types is subject to government or center supply and scheduling.
• • You agree to provide valid identity and health details, as required by health authorities.
• • You may be required to show your confirmation and a valid photo ID at the time of vaccination.

User Responsibilities

By using our platform, you agree to:

• • Maintain the confidentiality of your account credentials.
• • Provide accurate and up-to-date information during the booking process.
• • Not misuse the Service for fraudulent bookings or false identities.
• • Cancel or reschedule appointments responsibly to avoid vaccine wastage.

Cancellations & Rescheduling

• • You may cancel or reschedule your appointment based on slot availability.
• • Frequent cancellations or no-shows may result in temporary suspension of booking privileges.

Use of Data

• • Your data is collected, stored, and shared in accordance with our Privacy Policy.
• • We may share information with government health agencies and vaccination centers as required for verification and compliance purposes.

Service Limitations

• • We do not guarantee the availability of vaccines or any specific brand at a given time or center.
• • We are not liable for delays, cancellations, or rescheduling by the health center or due to supply issues.

Third-Party Services

Our platform may integrate with or link to third-party sites or government portals. We are not responsible for the content, accuracy, or practices of these third parties.

Modification of Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on the platform with a revised “Effective Date.” Continued use of the Service implies acceptance of the updated Terms.

Termination

We may suspend or terminate your access to the Service at our discretion, especially in cases of misuse, fraud, or breach of these Terms.

Limitation of Liability

To the extent permitted by law, we are not liable for:

• • Any errors or delays in booking.
• • Vaccine-related health issues (side effects, reactions, etc.).
• • Any loss resulting from use or misuse of the platform.

Governing Law

These Terms shall be governed and construed in accordance with the laws of West Bengal. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts in West Bengal.