Privacy Policy

Welcome to My Tika ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online vaccine booking platform.
By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

When you use our platform, we may collect the following types of personal information:

• • Personal Identification Information: Full name, date of birth, gender, photo ID details (e.g., Aadhaar, Passport), contact number, and email address.
• • Health Information: Vaccination history, preferred vaccine type, medical conditions relevant to vaccination.
• • Booking Details: Location, appointment time, preferred vaccination center.
• • Device & Usage Information: IP address, browser type, operating system, access time, and pages viewed.

How We Use Your Information

We use the collected information to:

• • Register and confirm vaccine appointments.
• • Verify identity and eligibility for vaccination.
• • Send booking confirmations, reminders, and updates.
• • Respond to inquiries or customer support requests.
• • Comply with legal, regulatory, or governmental requirements.

Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• • Authorized Government Health Agencies – for verification and reporting purposes.
• • Vaccination Centers – to facilitate appointment and identity verification.
• • Technology Partners – who assist in operating the website or app (under strict confidentiality agreements).
• • Law Enforcement – when required by law or in response to legal requests.

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include data encryption, access controls, and secure servers.

Your Rights

Depending on your jurisdiction, you may have rights to:

• • Access and review your personal information.
• • Request corrections to inaccurate data.
• • Request deletion of your personal data.
• • Withdraw consent at any time (if applicable).

To exercise any of these rights, please contact us.

Data Retention

We retain your information only as long as necessary for the purpose it was collected and to comply with applicable laws. After that, it is securely deleted or anonymized.

Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

Children's Privacy

Our services are intended for individuals aged 18+ or as per local regulations. We do not knowingly collect information from children without parental consent.

Changes to This Privacy Policy

We may update this policy from time to time. When we do, the revised policy will be posted with a new “Effective Date.” We encourage you to review it periodically.

Medical Disclaimer and Adverse Reactions

Please note that My Tika is solely a facilitator of vaccine appointment bookings and vaccine administration services and does not manufacture, store. In the rare event of any adverse effects following vaccination, including but not limited to:

• • Allergic reactions (immediate or delayed),
• • Delayed hypersensitivity responses,
• • Cross-immunological reactions not previously identified,
• • Reactions due to undiagnosed or underlying medical conditions, or
• • Reactions caused by unknown manufacturing defects,

we shall not be held liable, as we are not involved in the production, testing, or quality control of vaccines.
All adverse events or pharmacovigilance concerns must be reported directly to the relevant government health authorities or the pharmacovigilance department responsible for monitoring vaccine safety.
We strongly advise all users to consult a qualified medical professional before receiving a vaccine, especially if they have a known history of allergies or chronic health conditions.

Cancellation and Rescheduling Policy

Users are permitted to cancel or reschedule their vaccination appointments up to 4 hours prior to the scheduled appointment time.
After this time window has passed, no cancellations or rescheduling requests will be accepted, and the appointment will be considered confirmed. Failure to attend the appointment without timely cancellation may result in loss of the booking and may impact future booking privileges.
We encourage users to plan responsibly and make any changes well in advance to avoid inconvenience or vaccine wastage.